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    Create an On-premises Service Account Profile (Fly)

    Currently, only the organizations with a working subscription for the Fly service can manage on-premises service account profiles for the Exchange On-Premises migrations.

    *Note: The on-premises service account profiles can only be used for the Exchange On-Premises migrations.

    To create an on-premises service account profile, navigate to Management > Service account > On-premises service account, click Create under the On-premises service account tab, and then configure the following settings:

    1. Profile name – Enter a name for the service account profile.

    2. Description – Enter an optional description.

    3. Exchange service provider – Select an option from the drop-down list.

    4. Exchange version – Select an option from the drop-down list.

    5. Exchange server host – Enter the hostname of your Exchange server. If your Exchange server is hosted by any service provider, provide the Web access host of the Exchange server.

    6. Username – Enter the username of an account that will be used to connect to the above Exchange server host. Note that the account must have a mailbox, and the format of the account must be username@contoso.com.

    7. Password – Enter the password of the account above.

    8. Click Save to save your configurations.

    *Note: If the creation fails and the error message Failed to validate this on-premises service account. Check the information you entered and try again. appears, you can try the following methods for troubleshooting:

    - Ensure that the reserved IP addresses downloaded from AvePoint Online Services have been added to your environment firewall. For details, refer to [Download a List of Reserved IP Addresses](#missing-link). - Use the tool to troubleshoot connectivity issues with your server deployments.