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Home > Configure General Settings

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Configure General Settings

In Administration > General settings, the Tenant Owner and Services Administrators can refer to the following sections to configure settings.

Culture Settings

Refer to the instructions below to select your preferred date format and email language.

  1. Navigate to Administration > General settings > Culture settings.

  2. The Culture settings pane appears on the right of the page. Refer to the information below to configure the date format and display language:

    • Select a date format – Select an option from the drop-down list. The selected date format will be displayed in the AvePoint Online Services environment and notification emails.

    • Select an email language – By default, the display language is set according to the country or region you’ve selected while signing up for AvePoint Online Services. You can select a language preference from English, Japanese, German, French, and Korean.

      The following table lists the default email language mappings.

LanguageCountry/Region
JapaneseJapan
FrenchBenin
FrenchBurundi
FrenchCentral African Republic
FrenchChad
FrenchComoros
FrenchDemocratic Republic of the Congo
FrenchDjibouti
FrenchEquatorial Guinea
FrenchFrance
FrenchFrench Guiana
FrenchFrench Polynesia
FrenchGabon
FrenchGuernsey
FrenchGuinea
FrenchHaiti
FrenchIvory Coast
FrenchMadagascar
FrenchMali
FrenchMauritania
FrenchMonaco
FrenchNiger
FrenchRepublic of the Congo
FrenchSenegal
FrenchTogo
GermanAustria
GermanGermany
KoreanKorea
> ***Note**: For the countries or regions that are not listed in the table, the display language has been mapped to English.

3. Click Save.

Logo Customization

If you want to apply a custom logo, refer to the instructions below:

*Note: Currently, the custom logo can only be applied to ReCenter (for Microsoft 365) and Insights. For additional information on the places where the custom logo will be displayed, see the and .

  1. Navigate to Administration > General settings > Logo customization.

  2. In the Logo customization pane, turn on the Customize logo toggle, and then click Upload to upload a custom logo.

    *Note: You can upload a logo in the file type of JPG, BMP, PNG, or SVG. The maximum limit of file size is 800 KB, and the recommended dimensions are 180 pixels (width) * 48 pixels (height).

  3. Click Save.

Terminology Mappings

If you want to configure mappings to map default terms to custom terms, refer to the instructions below:

*Note: Currently, the terminology mappings can only be applied to ReCenter (for Microsoft 365). For additional information on the places where the default terms will be mapped to custom terms, see the . Note that some mappings may not take effect due to limitations, you can Invite Support when you encounter mapping issues.

  1. Navigate to Administration > General settings > Terminology mappings.

  2. In the Terminology mappings pane, click Edit, and then follow the instructions below to configure mappings:

    • To add a mapping, follow the steps below:

      1. Click Add mapping. The Add mapping sub pane appears.

      2. In the Add mapping sub pane, enter a default term in the Default textbox, enter a custom term in the Custom textbox, and then click Add to add a mapping.

        *Note: The mapping is case-sensitive. The value entered in the Default textbox must be the same as the default term in the service environment. Otherwise, the mapping will not take effect.

      3. If you want to add multiple mappings, repeat the above step i and step ii.

    • To edit or remove a mapping, click the more options button on the right of the mapping, and then click Edit or Remove from the drop-down menu.

      Click the more options button.

  3. Click Save.

Email Settings

In Administration > General settings > Email settings, you can customize which email sender will be used to send AvePoint notification emails to a Microsoft 365 tenant.

*Note: This function supports changing email sender for AvePoint Online Services, EnPower, Policies for Microsoft 365, and rakumo for Microsoft 365. Before you change the email sender for a Microsoft 365 tenant, ensure that the tenant has configured an app profile for one of the following apps:

- Microsoft Entra ID app - Custom app with the **Mail.Send** Microsoft Graph API permission

For additional information on configuring app profiles, refer to Manage App Profiles.

To change the email sender settings, refer to the instructions below:

  1. Navigate to Administration > General settings, and then click Email settings.

  2. Email sender – Select one of the following options:

    • The default email address – The table below lists the default email address information.
ServiceEmail sender
AvePoint Online ServicesDoNotReply@mail.avepoint.com
AvePoint Online ServicesAOS_Team@avepointonlineservices.com
EnPowernoreply@avepointonlineservices.com
Policies for Microsoft 365Policies_Team@avepointonlineservices.com
- **Microsoft 365 account** – If you select this option, you can add multiple Microsoft 365 accounts or shared mailboxes as email senders. Follow the steps below to add Microsoft 365 accounts: 1. Click **Add**. The **Add** pane appears on the right of the page. 2. Select an option from the **Tenant** drop-down list. 3. In the **Microsoft 365 account** field, enter the username of a Microsoft 365 account or shared mailbox, and then select the desired option from the suggestion list. The specified Microsoft 365 account must have an Exchange license. 4. Click **Send a test email** to send a test email to validate the specified email sender. 5. Click **Add** at the bottom of the **Add** pane. 6. If you want to add multiple accounts, repeat the steps above. To delete an account, click the **Delete** button. > ***Note**: Considering that Microsoft limits the number of email messages sent from one account per day, you can add multiple accounts, and we will use any of them as the email sender in a random order.

3. Click Save to update the email settings.

Email Sender Information of AvePoint Cloud Services

The table below lists the sender information of AvePoint cloud services. AvePoint recommends that your organizations add related email senders to the safe senders list to avoid blocking notification emails.

ServiceSenderNote
AvePoint Online ServicesDoNotReply@mail.avepoint.comYou can customize the email sender. Refer to Configure General Settings > Email settings section for details.
AvePoint Online ServicesAOS_Team@avepointonlineservices.comYou can customize the email sender. Refer to Configure General Settings > Email settings section for details.
CenseNewAdmin_Team@avepointonlineservices.com
Cloud Backup for Dynamics 365CloudBackup_Team@avepointonlineservices.com
Cloud Backup for Microsoft 365CloudBackup_Team@avepointonlineservices.com
Cloud Backup for Google WorkspaceBackup_GW@avepointonlineservices.com
Cloud Backup for IaaS + PaaSAzureBackup_Team@avepointonlineservices.com
Cloud Backup for SalesforceDBSF_Team@avepointonlineservices.com
Cloud ManagementDAO_Team@avepointonlineservices.com
Cloud ArchivingDAO_Team@avepointonlineservices.com
Classic DocAve BackupDAO_Team@avepointonlineservices.com
Opusopus_team@avepointonlineservices.comYou can customize the email sender of AvePoint Opus. Refer to the AvePoint Opus User Guide for details.
InsightsInsights_Team@avepointonlineservices.com
Policies for Microsoft 365Policies_Team@avepointonlineservices.comYou can customize the email sender. Refer to Configure General Settings > Email settings section for details.
Cloud Governancenoreply@avepointonlineservices.comYou can customize the email sender of Cloud Governance. Refer to the Cloud Governance Administrator Guide for details.
EnPowernoreply@avepointonlineservices.comYou can customize the email sender. Refer to Configure General Settings > Email settings section for details.
Flynoreply@avepointonlineservices.com
Confidenoreply@avepointonlineservices.com

Integration with Microsoft Azure Event Hubs

If you want to build an integration between a hub in Microsoft Azure Event Hubs and the audit records from specific cloud services in AvePoint, refer to the instructions below:

*Note: With the integration, the audit records will be synced to the event hub once per hour. Real-time sync is not yet supported.

  1. Navigate to Administration > General settings > Integration with Microsoft Azure Event Hubs.

  2. In the Integration with Microsoft Azure Event Hubs pane appearing on the right, turn on the toggle, and configure the following fields:

    • Event hub name – Enter the name of an event hub.

    • Event hub connection string – Enter the connection string of the event hub.

    • Specific services – Select one or more services from the drop-down list. The available options are listed below:

      • AvePoint Online Services

      • Cloud Backup for Dynamics 365

      • Cloud Backup for Google Workspace

      • Cloud Backup for Microsoft 365

      • Cloud Backup for Salesforce®

      • Cloud Governance

      • Cloud Management services (includes Cloud Management, Cloud Archiving, and Classic DocAve Backup services)

      • Confide

      • EnPower

      • Insights

      • Policies for Microsoft 365

      • Opus

    • Data format – The default option is CEF (Common Event Format). You can change the data format to JSON if necessary.

  3. Click Save.

For more information, you can refer to the Microsoft documents: and . Note that the connection string must have at least the Send permission.