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    Home > Configure Security Settings > Download a List of Reserved IP Addresses

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    Download a List of Reserved IP Addresses

    If your tenant has an enterprise subscription for any AvePoint cloud service, the Tenant Owner and Service Administrators can download a list of reserved IP addresses. The reserved IP addresses can be added to your environment firewall to ensure AvePoint Online Services and other AvePoint cloud services can operate in your environment. AvePoint Online Services is a platform serving as the entry for all AvePoint cloud services. Apart from adding the IP addresses of the AvePoint cloud services you want to use, make sure the IP addresses of AvePoint Online Services are also added to the trusted list in your environment.

    Complete the following steps to download a list of reserved IP addresses:

    1. Navigate to Administration > Security on the left pane.

    2. On the Security page, click Download in the Reserved IP addresses section.

      *Note: For Microsoft 365 multi-geo tenants, you must first configure mappings between your Microsoft 365 geo locations and AvePoint Online Services data centers, and then you can download the reserved IP addresses. For additional details on the mappings, refer to Manage Data Center Mappings.

    3. Select a location to save the file.

    Note the following:

    - The downloaded file contains the IP addresses of all data centers. When your organization's users need to access AvePoint Online Services from other data centers, you can now add the corresponding IP addresses to the trusted list in your environment. - If your organization enabled the Continuous Access Evaluation (CAE) feature in Microsoft Entra > Conditional Access policies, the reserved IP addresses must be excluded from the Conditional Access policies based on CAE. Otherwise, the usage of Microsoft 365 service accounts or app profiles will be affected. For more information about the CAE feature, refer to this . ![Excluding AOS reserved IP addresses from the Conditional Access policy based on CAE.](/en/aos/manage-app-profiles/create-custom-apps/consent-to-custom-apps/images/image101.png "Excluding AOS reserved IP addresses from the Conditional Access policy based on CAE.")