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Cloud Backup for Microsoft 365 service has several features that can be delivered or enabled on demand, as needed. You can contact the AvePoint Support team if you are interested in the following features:
- Cloud Backup for Microsoft 365 new experience removed several backup settings that are not in popular use. For details, refer to [On-Demand Backup Settings](#missing-link). If you want to use these settings, contact AvePoint support.
- To avoid any accidental deletion of your backup data, you can contact AvePoint Support to disable the GDPR-related features (the Data Subject Access Requests function and the Manually Delete Backup Data function) for your tenant.
- By default, successful granular-level items will not be included in the job report, except for top-level objects. If you want to view the successful items in the job report, contact AvePoint Support for assistance.
- If you would like to filter the folders to protect for **OneDrive** service or **Exchange Online** service or filter the folders or lists/libraries within the site collections of **SharePoint Online** service, **Project Online** services, **Microsoft 365 Groups** services, or **Teams** service, you can contact the AvePoint Support team for assistance. Note that if your subscription to Cloud Backup for Microsoft 365 is based on the protected data size, the total consumed data size in your subscription will not be affected by the filter policy. AvePoint will not exclude the size of the filtered items from the total consumed data size.
- If you want to exclude specific file types from backup by filtering file extensions (such as, to exclude the MP4 files from backup), you can contact AvePoint support for assistance. This feature works for the backup of SharePoint Online sites, OneDrive, Project Online sites, and the sites of Microsoft 365 Groups, Teams, and Viva Engage communities. The files, including the documents in the list attachment with the designated file extension, will be excluded from the backup. Note that this filter is not applicable to system files.
- If you would like to exclude the workflow history list as well as the list items from your backup for better backup job efficiency, contact the AvePoint Support team for assistance.
- For BYOS customers, if you would like to use a separate storage location for each service type, contact the AvePoint Support team for assistance.
- Auto archive for BYOS Azure storage – If you are an existing customer before the December 2023 release using your own Azure storage with longer retention policies and haven’t enabled the archiving settings before, you can now contact the AvePoint Support team to enable the automatic archive to keep your legacy backup data in the archive tier to save cost. Your legacy backup data will be moved to the archive tier in the next archive job. For new customers after the December 2023 release, AvePoint will set archives to cycle every 180 days by default.
- For BYOS customers, you can now search through your index data to compile a list of mailboxes with specific messages through a standalone tool. You can contact the AvePoint Support team to obtain this tool. For details on using this tool, refer to .
- **Export Encryption Key** feature is by default not available to users who are using default storage hosted by AvePoint. You can contact the AvePoint Support team if needed. For details on exporting encryption keys, refer to [Configure Security Settings](#missing-link).
- By default, the HSM restore method using Migration API is enabled to improve the speed of large-scale recoveries. The High-Speed Migration (HSM) restore method supports SharePoint Online, OneDrive, Project Online, Microsoft 365 Groups, Teams, and Viva Engage in both app profile authentication and service account authentication, and HSM restore jobs can support restoring content larger than 15 GB. For details, refer to [HSM Restore Method](#missing-link). If you want to disable the HSM restore method, contact AvePoint support.
- By default, the restore job will restore the Planner task’s attachment link to the target. If you want to restore the latest files in the attachment of the Planner tasks, contact the AvePoint Support team for assistance.
- If you are a BYOS customer and are looking to save storage space by removing backup data for out-of-scope objects, contact the Support team to enable this feature for your environment. For additional details, refer to Out-of-Scope Objects.
- The **Storage Consumption** report displays the backup data size in storage, its growth, and trends to help administrators to monitor and manage storage consumption. By default, this report is not available. If you want to enable this report, contact the AvePoint Support team. For details, refer to [View Storage Consumption Report](#missing-link).
- The hidden lists in SharePoint sites (including SharePoint Online sites, Teams team sites, Group team sites, Viva Engage community sites, and Project Online sites) are now excluded from the backup scope for better performance. If you want to include the hidden lists in your backup, contact AvePoint support for assistance.
- The hidden folders in the mailboxes (including Exchange Online mailboxes, Group mailboxes, and Teams group mailboxes) will be excluded from the backup for better performance. If you want to include the hidden folders in your backup, contact AvePoint support for assistance.
- To enable the Preview function, contact AvePoint support. This function is restricted to the members of Administrators or designated security groups that have the Preview action permission.
- An additional cost is required to enable the features below:
- For customers using AvePoint Azure Storage, Locally redundant storage (LRS) is the default option to replicate your data. To use Geo-redundant storage (GRS), contact AvePoint Support. Note that an additional cost is required.
- The Backup Data eDiscovery function allows you to perform **metadata-based searches for Exchange Online** and **both metadata-based and content-based searches for OneDrive**, and then download the file list from the search result and perform data recovery, exportation, or deletion on the backup data. To enable this feature for your tenant, contact AvePoint Support. Note that an additional cost is required.
- If you previously enabled metadata-based search and now want to upgrade your e-discovery capabilities to include content-based search, contact AvePoint Support to upgrade your subscription and an additional cost is required.
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