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    AvePoint Cloud Backup

    For AvePoint Cloud Backup, you can click the Filters button to filter jobs by Object type, Job type, Status, and Data range, or click the Column button to choose which columns can be displayed in the table. You can also use the Search box to search for the backup, restore, and export jobs.

    To export job records, click the Export button and select the time range for the records you would like to export. The maximum limit of the time range is 1 year.

    To view the summary information of a job, click the job ID, or click the More commands (Button: More comments.) button on the right, and then click View details from the drop-down list. The Job details page displays the job information of the selected job, including the service type, Job ID, job status, job run by, total size, start time, etc. For restore and export jobs in progress, the Job details page shows successful items and items with errors during the process.

    You can use the Generate report option on the Job details page to generate and download reports, or you can use the Generate report option in the More commands (Button: More comments.) list for each completed backup, restore, or export job to view the job summary, job settings, and the objects with errors or skipped objects. In the reports for the restore jobs, the source and destination information can also be seen.

    To generate and download a job report, follow the steps below:

    1. On the Job monitor page, you can click the Filters button to filter the user activities.

      • In the Object type filter, select All, Exchange Online, OneDrive, SharePoint Online, Microsoft 365 Groups, Teams, Teams Chat, Project Online, Public Folders, Viva Engage, Power BI, Power Automate, or Power Apps to search the jobs performed on the corresponding object type.

      • In the Job type filter, select All, Backup, Restore, Export, Delete, or Retention to filter the corresponding jobs;

      • In the Status filter, select In progress, Finished, Finished with exception, Failed, Stopped, or Partially finished to search the jobs of specified status.

      • In the Data range filter, and then select All, Today, Last 7 days, Last 30 days, Last 90 days or Last 180 days, or configure a custom date range to filter the activities whose start time matches the filter;

      Additionally, you can use the Search box to search the activities by username, Job ID, or description (for restore jobs).

    2. Click the Generate report option from the More commands list.

    3. After the report is generated, the Download report option will appear. Click the Download report link to download the report. If the option does not show up, you can click the Refresh (Button: Refresh.) button next to the search box to refresh the data in the Job monitor.

    4. Two reports are provided in the downloaded zip file: An Excel including the summary of the job, and a CSV file including the Successful top-level objects (Exchange Online mailbox, OneDrive, SharePoint Online site collection, Microsoft 365 Group mailbox, and team site, Teams group mailbox and group team site, Project Online site collection, and Exchange Online public folder), items with Errors, or Skipped items.