View the End-User Restore Report
The End-user restore report shows the restore requests and details from AVA and ReCenter.
- AVA, a chatbot integrated with Microsoft Teams, can handle off-hour requests for missing content (like an answering service). To conduct a quick start with AVA, refer to .
- ReCenter is a data recovery portal designed to connect end users in your organization to their lost OneDrive, SharePoint Online site, Exchange mailbox, Groups, Teams data, Teams Chat, Power BI reports, or Power Automate flows. This interface allows users to search the most common fields to find the backup data to recover, along with a preview of the email messages, which can also help ensure a successful restore with minimal effort. For details, refer to .
AvePoint Cloud Backup for Microsoft 365 provides this report as an admin portal for monitoring AVA and ReCenter’s activities throughout your tenant, including reports for:
- How many users have put requests in for lost content
- How many recovery requests have AVA or ReCenter received or successfully processed
- How many users have authorized AVA to work in their context
You can perform the following in the report:
- Use the time range filter to view the report of **Last 7 days** or **Last** **30 days**.
- Use the **Object type** filter to view separate reports for **SharePoint Online**, **OneDrive**, **Exchange Online**, **Microsoft 365 Groups**, **Teams**, **Teams Chat**, **Power Automate** and **Power BI**, including the number of total requests and the number of restore jobs of the corresponding status.
- To view details for all the restore requests, you can click the **Download** **report** button on the pane to download the report data to your computer.
- View the trends for authorized users in the current month in the **Authorized User Trends** section.
