#Change the Backup Frequency

Cloud Backup for Microsoft 365 only supports changing the backup frequency for AvePoint Cloud backup. Due to the current global climate and the number of people who are working from home, Microsoft has implemented tighter throttling limits on background apps (migration, DLP, and backup solutions) during weekday daytime hours.

To reduce 429 issues, AvePoint Cloud Backup will adjust the default value of the backup frequency from 4 to 1 for new customers. If you have a requirement for 4 backups per day, you can change it accordingly. For existing customers, we will not update your backup frequency.

After the backup service has been enabled, you can change the backup frequency. You can customize the backup frequency and schedule each backup service by setting up the backup frequency 1 to 4 times per day and defining a start time for the first backup job.

*Note: AvePoint cannot guarantee the completion of four backups per day, even if the backup frequency is set to four times daily. Various factors, such as data size, can impact job performance and are beyond our control. If a scheduled backup is due to start but the previous one is still in progress, the new job will be skipped.

To change the backup frequency for AvePoint Cloud backup, follow the steps below:

1. Navigate to the Backup page and click the More commands () button in the upper-right corner of the service tile.

2. Click Configure backup from the drop-down list. If you want to change the backup frequency of Exchange Online, OneDrive, Exchange Online, Teams or Groups, and have both AvePoint Cloud Backup subscription and AvePoint Cloud Backup Express subscription, click the AvePoint Cloud backup tile and navigate to the Frequency tab.

3. Select a number from the How many backup jobs would you like to run per day? List. AvePoint Cloud Backup service will automatically provide the job schedule according to the frequency you selected.

4. You can change the start time for the first backup job. The rest of the schedules will be automatically calculated and displayed.

5. Click Save when you finish changing the backup frequency and schedule. The changes will take effect from the next backup job. You can also click Cancel to return to the Backup page without saving any changes.